Case Study / Take Home Exercise – 5 of Lesson – 5

4.1 Divide into small groups of five to seven persons. Select a group discussion leader and a person to
record responses. Use the brainstorming guidelines to conduct a five-minute brainstorming session on
the following topic. Your goal is to identify creative solutions to the problem:
Employees in large companies often complain that personal worth perception is low. They feel that the
company does not overtly reward them for their contributions and set procedures that allow them to be
most productive and creative.

Task 1: Knowledge Codification
5.1 Develop a set of general frames to codify the following:
• A horse
• A student
• An airline pilot
Use these frames and describe the following:
• Flashdance, an 18-hand thoroughbred
• Brenda, a medium-height, fourth-year liberal arts students
• Fred, a 30-year veteran airline captain
Task 2: Knowledge developers
5.2 Someone suggested two types of potential knowledge developers:
“Send me a well-developed computer programmer or a programmer competent in several languages, and
we’ll make him or her into a successful knowledge developer.”
and
“Send me a talented generalist with well-developed interpersonal skills or somewhat more delicately, ‘a
user friendly person’ and a rigorously analytical mind, and we’ll team him or her with a competent
knowledge developer.”
In your opinion, which approach would be more successful in knowledge development? Why?
5.3 Review the employment ads in https://www.seek.com.au. What pattern in knowledge management
jobs may be significant? What types of jobs relate to knowledge management? What types of
organizations are looking for knowledge manager or specialists in the field?

Solution

Exercise 4.1. Brainstorming, Nominal Group Technique and Consensus Decision

How the Company can reward efforts and increase the perception of personal worth

Employees’ motivation is a critical aspect of running a business. Business stakeholders should establish a strategy of rewarding their employees for the efforts they put into running the business operations. There are various ways through which companies and organizations can use to motivate their employees and increase the perception of personal worth.

Variable pay is among the most popular method that business owners can use to motivate their employees. This strategy is also known as a pay-for-performance program that involves paying employees according to their efforts, performances, and accomplishment in the business unit. In this program, there are incentive pay packages per the performance of each individual. Therefore, each employee stretches to achieve the highest package increasing production. Consequently, the organizations increase the profits causing an advantage to the business owners. Ideally, the program operates based on the higher the performance, the higher the earnings.

Bonus programs are other methods that businesses can use to motivate their employees. This strategy is mainly used in sales businesses to motivate the salespersons to increase the sales to make more profits. Bonuses are mostly short term programs since product sales are variable…………………………………………..To access the rest of the solution for $10, please click on the purchase button.