Introduction
Communication requires both parties to make choices. These choices determine if the conversation will create value or create waste. These choices mostly consist of recognizing when a bioreaction occurs, how it impacts listening, and being aware of listening differently.
Requirements
A. Explain what happened during the disagreement by answering the following questions:
• Describe the situation that led to the conversation.
• When did you realize that there was a disagreement during the conversation?
• Describe a bioreaction(s) that was experienced during the disagreement.
• How did the conversation end?
B. Analyze the conversation by answering the following questions:
• Using the four levels of the conversation meter, what level were you listening at, and what level was the other person listening at?
• Give examples of two factors that describe how you and they were listening in at these levels in the conversation meter: feelings, behaviors, language, or tone.
• What were your points of alignment or disagreement?
C. Reflect on how the conversation encouraged you to listen differently by answering the following questions:
• How could you have listened differently moving up the conversation meter, and what effect would that have had on the disagreement?
• How could you incorporate listening for needs, purpose, or concern to create value in the conversation (including describing what that would look like)?
• What have you learned about accuracy and authenticity that could be used to improve the conversation?
D. Demonstrate professional communication in the content and presentation of your submission.
Solution
In November last year, my brother and I were planning on what we were going to do on Thanksgiving Day. This sparked up an argument between us because I thought we should invite our extended family, and he wasn’t. I realized the disagreement immediately in my brother’s voice after his statement ‘’No it’s not going to happen that I just want our immediate family to be invited’’.
I was angry and intense with emotion because I did not want to exclude any of my family members from the Thanksgiving dinner, we organized each year…………………please follow the link below to purchase the solution at $5
